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Wellbeing & Support Services

By ACS Distance Education on February 5, 2019 in Careers, Health & Jobs Success | comments
There are many support services which aid the general wellbeing industry. These can include roles like providing community or college education, as well as roles in fundraising, marketing, provision of insurance, and so forth.

Scope of Work

Anyone who works in private or public gardening needs equipment and materials to do their work, from fertilisers and seeds to machinery and tools. They may also require services to help maintain equipment. Enterprises that provide these products and services vary in size and scope of work. Many are small family businesses that are catering to a small and perhaps local or specialist market. Others can be very large with dozens, and perhaps hundreds of employees. Some may employ thousands.

The products or services offered must cater to market needs which are constantly changing; hence the products offered need to be constantly changing. Whether small or large, any sustainable enterprise in this sector will be actively involved in research and development, manufacturing and delivery of the product (or service) and marketing. In a small family business, the same person or people may need to fulfill all these work roles; but in most medium or larger enterprises, different staff will specialise in research and development, manufacturing, delivery and marketing.

Examples of products may include: tree, shrub, flower and lawn seed, fertilisers, plant pots, potting media (soil mixes, soil substitutes), irrigation equipment, garden tools, garden machinery, machine servicing and repair, horticultural fabrics, greenhouses and other garden buildings, landscaping materials.
This sector covers not only manufacture and wholesale supply and servicing, but also includes retail garden centres, plant nurseries, hiring specialist equipment, providing consulting services, professional associations, garden clubs and even government departments conducting research or providing trade representation. This industry sector is sometimes referred to as “allied trades”

What You Need to Learn

  • Physical health - knowledge of diseases, signs & symptoms, course, comorbidity
  • Mental health - knowledge of disorders, signs & symptoms
  • Terminology - medical terms and meanings
  • Psychopharmacology - use & effects of medications  
  • Communication skills - verbal, non-verbal, educating clients, public speaking
  • Specific knowledge - knowledge relating to your particular role
  • Legal & ethical issues - legislation, copyright, etc.
  • Marketing skills - promotions, advertising, selling, fundraising
  • Health & safety - knowledge of OH&S procedures  
  • Writing skills - writing articles, leaflets, educational & promotional material
  • Teaching skills - writing & developing courses, workshops, tutorials
  • Planning skills - organising appointments, working out schedules

Starting a Career

Given the variety of roles in which people may work supporting the health and wellbeing industry, and the differing levels of involvement with this sector that some of the more peripheral jobs may have, there is no particular route into working in these positions.

If you are interested in the wellbeing sector, but do not wish to work as a practitioner there are some things you could do to steer a career in this direction:

  • Take an interest in health issues - mental or physical; watch TV documentaries, spend time reading and researching health
  • Take some foundation courses - establish your knowledge through learning and being assessed on what you learn
  • Do some voluntary work - get involved with community initiatives like fundraising events, join self-help groups and learn about health issues
  • Get involved with social media - network and learn about what types of jobs might satisfy your needs
  • Try writing for online health websites - offer to write for free; it could lead to offers of paid work              

Progressing a Career

 You can advance your career in this sector through working hard and gaining experience. In some areas, like health insurance there may be clear pathways to promotions and senior positions. In other roles, the way forward may be less clear cut and you will need to take the initiative yourself.

In whatever capacity you support the wellbeing industry, you can get ahead in your career by:

  • Continually striving for excellence - take courses (e.g. online, part time) to fill  any gaps in your knowledge & explore ways to think outside the box
  • Attending seminars & workshops - take any opportunities provided to you by your employer, but also look for relevant learning experiences outside the workplace  
  • Going to conferences, trade fairs and similar events - learn what is happening elsewhere within your industry, find out about new products, procedures, technology, etc.
  • Putting yourself about - be active on social media, network with interest groups, do talks for schools
  • Joining associations - get involved with trade bodies, write articles for them