Wellbeing & General Care Services

By ACS Distance Education on February 5, 2019 in | comments
General care services in the wellbeing sector can include rehabilitation, physiotherapy, occupational therapy, palliative care, aged care and others. They involve finding ways to help people to cope with physical difficulties, chronic illnesses and terminal conditions.    

Scope of Work

Anyone who works in private or public gardening needs equipment and materials to do their work, from fertilisers and seeds to machinery and tools. They may also require services to help maintain equipment. Enterprises that provide these products and services vary in size and scope of work. Many are small family businesses that are catering to a small and perhaps local or specialist market. Others can be very large with dozens, and perhaps hundreds of employees. Some may employ thousands.

The products or services offered must cater to market needs which are constantly changing; hence the products offered need to be constantly changing. Whether small or large, any sustainable enterprise in this sector will be actively involved in research and development, manufacturing and delivery of the product (or service) and marketing. In a small family business, the same person or people may need to fulfill all these work roles; but in most medium or larger enterprises, different staff will specialise in research and development, manufacturing, delivery and marketing.

Examples of products may include: tree, shrub, flower and lawn seed, fertilisers, plant pots, potting media (soil mixes, soil substitutes), irrigation equipment, garden tools, garden machinery, machine servicing and repair, horticultural fabrics, greenhouses and other garden buildings, landscaping materials.
This sector covers not only manufacture and wholesale supply and servicing, but also includes retail garden centres, plant nurseries, hiring specialist equipment, providing consulting services, professional associations, garden clubs and even government departments conducting research or providing trade representation. This industry sector is sometimes referred to as “allied trades”

What You Need to Learn

  • Assessment - physical health, mental state, referral procedures
  • Physical health - knowledge of diseases, signs & symptoms, course, comorbidity
  • Terminology - medical terms and meanings
  • Practical skills - use of equipment, machinery, materials
  • Specific knowledge - e.g. physiotherapy, rehabilitation, palliative care, aged care
  • Psychopharmacology - use & effects of medications  
  • Communication skills - verbal, non-verbal, educating clients/patients, bedside manner
  • Legal & ethical issues - confidentiality, multicultural competence, informed consent
  • Health & safety - knowledge of OH&S procedures, first aid  
  • Writing skills - note taking, report writing, record keeping
  • Planning skills - organising appointments, planning interventions, working out schedules

Starting a Career

Although it is possible to train in health care positions in higher education, there are also many alternative ways to get started in this sector. Sometimes people choose this type of career having done other things first.

For example, someone could spend a number of years in manufacturing but following redundancy decide that they would like to pursue a career in aged care.  Another person may have always been interested in sport and exercise, maybe working as a gym instructor for example, but then choose to branch out into physiotherapy.

If you think that there are roles in general health care services which could appeal to you, there are some ways you can expose yourself to this sector and gain relevant experiences:

  • Join clubs or societies which share similarities with your interests e.g. join a sports club if you are attracted to physiotherapy
  • Volunteer in your spare time e.g. offer to help out at a local aged care home
  • Take on part time positions in hospices, clinics, etc.  - they don't have to be what you want to end up doing; sometimes you just need to get a foot in the door so you can meet people, gain experience, get yourself known
  • Take some introductory courses in your chosen field - employers will see you as someone who wants to learn   

Progressing a Career

  Once you have a position in health care services you should explore opportunities to advance your career. In some roles you may be provided with professional training on the job. This can include being offered workshops or seminars.

In other cases you may need to seek ways of improving your knowledge outside the workplace. You can do this by:

  • Taking courses - online courses, part time courses or evening courses
  • Attending conferences - here you can learn more about the industry and meet other people
  • Social media - network e.g. join chat groups which share your interests

Those who are self-employed or employed in private practice should also seek to promote themselves. You can do this through social media, writing articles for organisations and bodies, and offering talks to related organisations.

Also look at diversifying your skill set - learn new types of skills so you can offer a broader range of services.