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Student Services

As a student with this institution, you have a large range of services available to help you study.

Many of these services are far less limited than what you find at other institutions
.........Check us out and compare

These include:

Tutors
Academic staff (qualified and experienced experts from the discipline you are studying); will answer questions and provide technical advice.

You can contact these "tutors" by email, online forums, phone, fax or through the postal system.

Administrative Staff
Administrative staff are available to answer questions and provide technical advice.
You can contact these "tutors" by email, phone, fax or through the postal system.

Staff are on duty during working hours, five days a week in both of our administrative centres (ie. U.K. and Australia).
Most enquiries are answered the same day, or weekend enquiries, on the following Monday.
Complex questions may need to be referred to a specialist or senior staff, which can cause a delay; however servicing you as a student will still be given the highest priority.

Online Student Room
This is a unique feature of this school providing a range of services in a secure part of the internet.
See more details below.

Bookshop
The school's mail order bookshop stocks a large range of books, videos and e-books, all of which have been reviewed by tutors and judged as accurate and useful support materials in one or more of our courses. It is not necessary to purchase additional books, but they can be useful, and if you do seek to purchase anything, you can not only obtain advice from our staff, but are also eligible to claim a student discount.

Video/CD Loan Library
The school stocks a range of videos which can be borrowed through the mail from students living anywhere in the world. There is no fee charged for the loan, but a fee is charged to cover freight costs.
Videos that are available for loan are listed in the back of the Student Manual.

Newsletters
You can stay up to date with the latest news by subscribing to the student newsletters, usually published monthly.
If you provide an email address when you enrol, you will automatically be placed on the list to be emailed newsletters.
If you don't provide an email address, you will need to either:
a/ Request the latest newsletter be sent as a printed document (hard copy), with an assignment when it is returned to you; OR
b/ Log on to one of our web sites and subscribe to the newsletter.

Course Upgrades
Course notes are continually being upgraded and in some cases, significantly expanded.
The course you have here will work perfectly fine for years after you receive it; but it is an option rarely offered by other colleges, for you to upgrade your course notes if a major upgrade occurs and significant time has passed since your course was initially issued.
There are two possible ways of doing this:
a/ Purchase the latest CD (or DVD) version of the course for only a fraction of the original fee; or:
b/ Transfer to an online study mode (which always contains the latest version).
We only recommend you consider asking about an upgrade if you have read in the newsletter that the course has undergone a major upgrade; or if your studies have been on hold for well over a year, and you have now decided to recommence study.

Articulation of Qualifications
We have established affiliations with a network of other highly reputable colleges around the world. This enables graduates to more readily articulate into further studies at these affiliated institutions. In effect, you can move (for example) from England to Australia, or Australia to England; and find people in your new home, who will know what your qualification from us means. (Often this transportability can be a problem elsewhere).

MORE ABOUT THE STUDENT ROOM
Modern technology has allowed us to create a "Virtual Community" through the student room.
Even students isolated by time and distance can interact with each other and staff at the school, accessing valuable information and seeking support in their study.
The student room provides you with the option to be an active part of a global school community.

Online Library Access
This contains many hundreds of items including articles, books, and other information created by students and staff. It’s search mechanism also links into some of the best reference sites identified by our tutors for supporting studies by our students)

Student Magazine
Students can have any outstanding examples of work published professionally in this prestigious online publication.
It is well recognised that a big part of enhancing your career prospects in any field of academic study is to have your work published, and to list "published articles" on your C.V.
This facility allows us to help and nurture budding experts by publishing their work.

Secure Submissions
Payments can be made, exam application forms submitted, and other communications made through encoded messages.

Student only Information
The most recent version of the Student manual is in the student room.

Forums
Forums in the student room can only be used by students or staff; further strengthening communication between everyone at the school.

Join a Virtual Community (Student Register)
Students can register their name, area of interest and paste messages for other students. They can even change their listings whenever they wish.
Through these listings, students are contacting other listed students, developing friendships, and interacting in areas of interest. The student register is a "virtual community" that overcomes the problem of isolation that affects many other correspondence school students.

Other Unique Facilities
We're always looking for other facilities or services to add to the student room. e.g. An image resizing tool can be found in the student room that can be used to quickly and easily change a large photo or drawing into something smaller and easier to submit over the internet with an assignment.


The information given is for general information and should not be regarded as advice in any matter.
ACS Distance Education disclaims all and any liability in relation to any act or omission which is done in reliance to the information provided in this web site.
While every effort is made to ensure that we display correct information on our website, errors can occur.
ACS Distance Education disclaims liability or responsibility for orders or complaints arising from such errors, including (but not limited to): pricing, fees and course requirements.
ACS Distance Education reserves the right to decline orders arising from such errors.

©2011 ACS Distance Education
ACN: 006 249 476, ABN: 69 424 798 419

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