The ACS Online Training System - Terms and conditions

CONDITIONS OF ENROLMENT

Upon enrolling in a course with any school, a student is entering a legal agreement under common law, in which they agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by the institution in the delivery of the course.

ACS Distance Education operates a refund policy which is fair and equitable.

  • Notification of withdrawal from a course must be received in writing within 14 days, in order to qualify for a full refund (less postage, handling and administration costs - minimum AUD$100 per module, more for overseas students).
  • Course Duration: Short Courses (ie: 60 to 120 hrs duration) should be completed within 12 months of enrolment. Certificates, Advanced Certificates and Diplomas (ie. Over 500 hours duration), should normally be completed within 3-5 years of enrolment.
  • Additional fees may apply if a student requires an extended period to complete their course.
  • Deferments and Extensions: If there is a valid reason, you may apply to the office manager in writing for a deferment or extension. If you have demonstrated some commitment to study we grant 6-12 month extensions without question. If you demonstrate exceptional circumstances, we will normally grant 6 to 12 month deferments, as necessary. Recommencement fees may apply
  • Disclaimer: Every attempt is made to ensure all information from the school is accurate and that the student has attained the competencies taught in a course, at the point of their assessment. Beyond this point, the graduate is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release the school from any liability, action and claims of whatsoever nature in connection with, or arising from any such information, instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not.
  • Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by the principal.
  • ACS newsletters are used to communicate important developments to ACS students. Therefore it is a condition of enrolment that students are added to the newsletter mailing list.

  • Exams

    To gain an official Statement of Attainment or to be awarded a qualification (i.e. Certificate, Diploma etc) successful completion of the exams is required. Exams are to be sat and paid for on completion of each module.

Payment Plan Options explained...

Short Courses (S1, S2, S3, S4)
You may pay in 2 parts: the first part when you enrol, the second part 60 days later.
Certificates (CT)
Option 1: Pay each stage as you commence it.
Option 2: Each stage can be paid in 2 parts. 1st payment on commencement of stage 1 & 2nd payment 60 days later, 3rd payment on commencement of stage 2 & 4th payment 60 days later
Other Qualifications (AC, PA, DI, AD)
Split fees into stages (as per the fee schedule above).
Each stage is to be paid when you commence that part of the course. The payable fee for each stage may increase, depending on how long you take to move onto the next stage.


POLICY FOR CANCELLATION OR CHANGE OF ENROLMENT

Revised February 2010

Upon enrolling in a course with any school, a student is entering a legal agreement under common law, in which they agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by the institution in the delivery of the course.

Please note, ACS Distance Education can not be held liable for changes in your circumstances.

In a situation where a student wishes to cancel or change their enrolment, and as a measure of goodwill, ACS Distance Education will allow the following options. A student may only take up one of these options once.

Please read the following options and apply in writing to the Administration Manager

  1. For a period of 14 days from enrolment, a refund (less minimum AUD$100 administration fee per module, plus postage and handling costs if already incurred –which may vary depending on the course package and where you are located) will be given if the student notifies the school's administration department in writing. For this to apply, a letter must be received within the 14 day period, either by fax, email, mail or delivered in person.

    The onus is on the student to ensure and confirm that written notification of withdrawal is lodged. The school will not be responsible for messages going astray.

    Note: If course notes have already been sent to the student, they must be returned before the refund is paid.

  2. For a period of 30 days following receipt of the material; a student may apply for special consideration; to swap their course for another course
    • The application for special consideration must be made in writing (not by telephone), and be accompanied by a letter explaining why the student wants to change the enrolment.
    • These options only apply if the student has not yet submitted any assignments
    • An administration fee of $100 will apply in these circumstances
    • The school will provide credit for monies paid for the original enrolment, against the new enrolment (ie. new course or person), but will not give any monetary refund or credit against other purchases.
    • Following written notification by the school of acceptance, the old course notes must be returned to the school within 1 week (2 weeks for overseas students) for it to be valid.


  3. For a period up to 2 months following receipt of the material, a student may apply to transfer their enrolment to a friend, relative or colleague who they have found, and who agrees to take over the enrolment.
    • An application for special consideration must be made in writing (not by telephone), and be accompanied by a letter of explanation.
    • This application only applies if the student has not yet submitted any assignments
    • An administration fee of $150 (plus postage and handling costs ) will apply in these circumstances.
    • The school will provide credit for monies paid for the original enrolment, against the new enrolment (ie. new course or person), but will not give any monetary refund or credit against purchases other than courses.


  4. At any time during enrolment the student may apply to defer their studies for a 6 or 12 month period. Such an application must be supported in writing by documentation that explains why they cannot continue their studies for a period of time (eg. a letter of explanation). Recommencement fees may apply, please contact the school for more details.